A supplier quality agreement (SQA) is a legally binding document that outlines the quality standards and expectations between a buyer and supplier. It serves as a roadmap for ensuring that the goods or services delivered meet the buyer’s specific requirements. A well-crafted SQA is essential for maintaining a positive business relationship and mitigating risks associated with quality issues.
Key Components of a Supplier Quality Agreement Template

1. Parties Involved: Clearly identify the buyer and supplier entities, including their legal names and addresses.
2. Scope of Agreement: Define the specific goods or services covered by the SQA, including any relevant specifications or standards.
3. Quality Requirements: Outline the quality standards and expectations that the supplier must adhere to, such as performance criteria, tolerances, and testing procedures.
4. Inspection and Testing: Specify the inspection and testing procedures that will be used to verify product quality, including who will conduct the inspections and the frequency.
5. Non-Conforming Product: Address the procedures for handling non-conforming products, including corrective actions, rework requirements, and disposition.
6. Data and Records: Determine the data and records that the supplier must maintain and provide to the buyer, such as quality control data, inspection Reports, and corrective action plans.
7. Change Management: Establish the process for managing changes to the SQA, including how changes will be initiated, reviewed, and implemented.
8. Confidentiality: Protect sensitive information by including confidentiality clauses that restrict the disclosure of proprietary information.
9. Intellectual Property: Address the ownership and licensing of intellectual property rights related to the goods or services.
10. Term and Termination: Specify the duration of the SQA and the conditions under which either party may terminate the agreement.
11. Dispute Resolution: Outline the procedures for resolving disputes, such as mediation or arbitration.
12. Governing Law: Indicate the applicable law that will govern the SQA.
13. Signatures: Ensure that both parties sign the SQA to make it legally binding.
Design Elements for a Professional Supplier Quality Agreement Template
1. Clear and Concise Language: Use plain language that is easy to understand and avoid technical jargon.
2. Consistent Formatting: Maintain consistent formatting throughout the document, including font size, line spacing, and headings.
3. Professional Layout: Use a professional layout that is visually appealing and easy to read.
4. Headings and Subheadings: Use headings and subheadings to organize the content and make it easier to navigate.
5. Numbering and Bullets: Use numbering and bullets to create lists and improve readability.
6. White Space: Use white space effectively to create a clean and uncluttered appearance.
7. Branding: Incorporate the branding elements of both parties, such as logos and company colors.
8. Version Control: Track changes and revisions to the SQA to ensure that all parties are working with the most up-to-date version.
Additional Considerations
Tailor the SQA to Your Specific Needs: Customize the SQA to reflect the unique requirements of your business and the specific goods or services being procured.
By following these guidelines and incorporating the design elements discussed above, you can create a professional supplier quality agreement template that effectively protects your interests and fosters a strong business relationship with your suppliers.